Frequently Asked Questions
What is the difference between professional hair care and those found in pharmacies?
While drugstore products may contain premium ingredients like professional products, they will only be in small amounts. They will contain more chemicals and “filler” ingredients. Unlike professional products, drugstore products give the illusion of healthy, shiny hair in the short term, but will actually strip away the natural oils that make hair healthy and balanced, and leave residue in the hair.
What are your delivery costs?
We offer free shipping on all* orders over $50 before taxes. For orders below this amount, a $10 shipping fee applies. You can select in-store pickup at any time to avoid shipping fees. *Certain conditions apply. See shipping policy .
Where are you located?
We are located in downtown Victoriaville.
Do you only offer hair products?
No! We offer a wide variety of professional beauty products, professional nail products, hair accessories, styling tools and much more.
I need advice, what should I do?
We have a great team at your disposal to offer you exceptional personalized service. You can come see our advisors in store, contact us by phone or chat with us through the different web platforms such as the chat on our website, email, Facebook, Instagram, etc. You can contact us with the Contact Us section.